Customer Satisfaction is our first concern

Online Support

Roomstogo.com has an Online Support Staff available to answer any of your pre-sales questions. They are highly trained, qualified individuals ready to provide you with answers about your furniture, or your planned furniture purchase, or any online support questions.

Here is how our Online Support Staff can help:

Assist you with your purchase through roomstogo.com

Call Center

At Rooms To Go we take Customer Service seriously. Our professional, well trained customer service associates are here to serve you with whatever question or concern you may have with your purchase from Rooms To Go. We are committed to your satisfaction. From the time a potential or repeat customer walks through the door of any of our showrooms, we begin the process of making your furniture-buying experience both pleasant and easy. Our sales team is trained in assistance, not persistence. This means they are knowledgeable, they will be there to answer questions, direct you to the rooms of your choice, and make you feel at home with your decisions. Once the sale is complete, our customer service representatives will be available to answer any questions regarding your order. However, should there be a need for further attention, our Customer Service Representatives are a simple phone call away.

Just dial 1-888-709-5380 Option 2, or fill-in the Customer Service Support Form below and you will be helped by our well trained personnel.

NOTE: If your order was placed at a Rooms To Go Showroom, please call 1-800-766-6786 to speak with a Customer Service Representative.

Email Support

Our Online Support Staff is available to answer your questions or assist with your online order Monday - Saturday 9:00am - 10:00pm EST, Sunday Noon - 6:00pm EST at 1-888-709-5380 Option 1

Our Online Support Staff will review your request and respond within one to two business days of submission. If you have any questions regarding an existing order, please fill out the form below including your order number, and a Customer Service Representative will review your entry and respond within one to two business days. Or you can always call our Customer Service department at 1-888-709-5380.