Protect your Purchase
SKU: 1023611P
Timeless seating is here with the Bellingham loveseat from Cindy Crawford Home. Upholstered with textured chenille in an irresistible shade of russet, this piece features reversible back and seat cushions with double-welted boxed borders. Matching accent pillows and padded rolled arms add perfect final touches. Upholstery: 100% Polypropylene.
Color
Russet
Primary Material
Chenille
Features
Stationary
Collection
Bellingham
Fabric & Care
Easy Clean! See our guide here
Seat Depth
76.00"w x 38.00"d x 37.00"h
21.00"
20.00"
4.6 out of 5 stars
UNacceptable PIECE, but EXCELLENT Customer Service
The Loveseat was a Huge DISAPPOINTMENT!! BOTH the Seat & Back cushions were totally random! They looked as if they weren’t even made for my loveseat! All Cushions TOTALLY out-of-shape, & color mismatch, as well. A 4” gap between one back cushion & the arm. C/S told me it had to be handled through the store when I made my purchase... ON SATURDAY, I called RANDY (Smith?), the Manager of the Altamonte, FL store, where I had purchased my Loveseat. I spoke with him, & sent pics he requested. Randy called me back immediately- I don’t think he’d ever seen such a poor “quality” piece of furniture before. I think he was genuinely shocked, & supported my intent to return, 100%! No question about it! On Sunday, Randy called to say he’d spoken to the REGIONAL Manager, and that they were going to refund my purchase price completely, and arranged for pick-up about 10-days later. They were unable to credit the original delivery, which I was fine with, because they were EXCELLENT about my wanting to RETURN the Loveseat; I didn’t have to argue over it, and ALL THE DETAILS between Randy, the General Manager & Me took place on Saturday & Sunday~ this level of C/S on the part of the Store, was Exceptional, in my opinion!! ***RTG POLICY apparently Does NOT accept Returns or Issue REFUNDS. (If I had known that I would never have purchased anything from them, as I Do NOT do business with Companies that Do Not have a REASONABLE RETURN POLICY-I’ve been “bitten” before!!). That said, my dealings with Store Management over a WEEKEND, and their attention to RAPID RESOLUTION, was UNparalleled! Randy spoke up on my behalf; he supported the customer, in spite of RTG Not having a Return Policy.
Very comfortable!
Bellingham Loveseat
Size of loveseat is perfect, color is perfect, but this loveseat (sofa) is the most uncomfortable piece of furniture I have ever owned. Also - the pillows included with the purchase are too big to use with the loveseat.
