Customer Service

Contact Us

Online Sales

Roomstogo.com has an internet sales staff available to answer website related questions.

Here is how our Internet Sales staff can help:

Assist with purchase from Roomstogo.com
Provide more info about a specific piece of furniture or collection
Help navigate the website
General questions about Roomstogo.com

Monday - Saturday 9:00am - 10:00pm Eastern
Sunday 11:00am - 7:00pm Eastern

Request Service Online - 24/7

Order Status - Track or (Re)Schedule Your Delivery

Call: 1-888-709-5380 Option #1

Text: ROOMS (76667) Keyword SALES

internetsalessupport@roomstogo.com

Customer Care

The Customer Care Center staff can assist once a purchase has been made, for both online and showroom orders. They can help with delivery and other "after the sale" situations.

Here is how our Customer Care Center can help:

Answer questions regarding delivery
Schedule follow-up service
General questions about Rooms To Go

Monday - Friday 8:00am - 8:00pm Eastern
Saturday 8:00am - 6:00pm Eastern

Request Service Online - 24/7

Order Status - Track or (Re)Schedule Your Delivery

Call: 1-800-766-6786

Text: ROOMS (76667) Keyword CARE

customerservice@roomstogo.com

Additional Information

Customer Service:

Terms and Conditions of Sale, Limited Product Warranty and Dispute Resolution/Arbitration Agreement: Company policies and procedures.
Delivery & Shipping: Delivery policy, shipping area and estimated costs.
International Shipping: Rooms To Go offers export services at many of our South Florida locations.
Common Questions: Frequently Asked Questions
Cancellation/Refund/Return Policy: View our return, refund and cancellation policies.
Warranty Info: Learn about the warranties we offer.
Safety Information: Safety is a top priority at Rooms To Go.
Patmos Chaise Lounge Recall: Please click here for important safety information about the Patmos Chaise Lounge Recall.
Creekside Kids' 5-Drawer Dresser Recall: Please click here for important safety information about the Creekside Kids' 5-Drawer Dresser Recall.

Company:

Employment/Join Our Team: View open positions and apply to join our team.
Recycling: Learn more about our award winning recycling program.
History: Find out how Rooms To Go became America's #1 independent furniture retailers.
Community: See how Rooms To Go gives back.
Privacy: We care about protecting your safety and privacy - let us tell you how.
Terms Of Use: Website specific policies and procedures.