Contact Us

Online Sales has an internet sales staff available to answer website related questions.

Here is how our Internet Sales staff can help:

  • Assist with purchase from
  • Provide more info about a specific piece of furniture or collection
  • Help navigate the website
  • General questions about

Monday - Saturday - Eastern
Sunday - Eastern

Call: 1-888-709-5380 Option #1

Text: 561-220-0071 Keyword SALES

Customer Care

The Customer Care Center staff can assist once a purchase has been made, for both online and showroom orders. They can help with delivery and other "after the sale" situations.

Here is how our Customer Care Center can help:

  • Answer questions regarding delivery
  • Schedule follow-up service
  • General questions about Rooms To Go

Monday - Friday - Eastern
Saturday - Eastern

Call: 1-800-766-6786

Text: 561-220-0071 Keyword CARE

Additional Information

Customer Service:

Terms and Conditions of Sale, Limited Product Warranty and Dispute Resolution/Arbitration Agreement
Company policies and procedures.
Delivery & Shipping
Delivery policy, shipping area and estimated costs.
International Shipping
Rooms To Go offers export services at many of our South Florida locations.
Common Questions
Frequently Asked Questions
Cancellation/Refund/Return Policy
View our return, refund and cancellation policies.
Warranty Info
Learn about the warranties we offer.
Safety Information
Safety is a top priority at Rooms To Go.
Patmos Chaise Lounge Recall
Please click here for important safety information about the Patmos Chaise Lounge Recall.


Employment/Join Our Team
View open positions and apply to join our team.
Learn more about our award winning recycling program.
Find out how Rooms To Go became America's #1 independent furniture retailers.
See how Rooms To Go gives back.
We care about protecting your safety and privacy - let us tell you how.
Terms Of Use
Website specific policies and procedures.