Customer Service

Contact Us

Mailing Address

11540 Highway 92 East
Seffner, FL 33584

Internet Sales:

Monday - Saturday 9:00am - 10:00pm Eastern
Sunday 11:00am - 7:00pm Eastern
1-888-709-5380 Option #1
internetSalesSupport@roomstogo.com

All Other Inquiries:

Monday - Friday 8:00am - 8:00pm Eastern
Saturday 8:00am - 6:00pm Eastern
1-800-766-6786
customerservice@roomstogo.com

Customer Satisfaction is our first concern

Internet Sales:

Roomstogo.com has an Internet Sales staff available to answer website related questions.

Here is how our Internet Sales staff can help:

  • Assist with purchase from roomstogo.com
  • Provide more information about a specific piece of furniture or collection
  • Help navigate the website
  • General questions about roomstogo.com

Monday - Saturday 9:00am - 10:00pm Eastern
Sunday 11:00am - 7:00pm Eastern
1-888-709-5380 Option #1
internetsalessupport@roomstogo.com

Customer Care Center

The Customer Care Center staff can assist once a purchase has been made, for both online and showroom orders. They can help with delivery and other "after the sale" situations.

Here is how our Customer Care Center can help:

  • Answer questions regarding delivery
  • Schedule follow-up service
  • General questions about Rooms To Go

Monday - Friday 8:00am - 8:00pm Eastern
Saturday 8:00am - 6:00pm Eastern
1-800-766-6786
customerservice@roomstogo.com

Customer Service Information

Terms and Conditions of Sale, Limited Product Warranty and Dispute Resolution/Arbitration Agreement
Company policies and procedures.

Delivery & Shipping
Delivery policy, shipping area and estimated costs.

International Shipping
Rooms To Go offers export services at many of our South Florida locations.

Common Questions
Frequently Asked Questions

Cancellation/Refund/Return Policy
View our return, refund and cancellation policies.

Warranty Info
Learn about the warranties we offer.

Safety Information
Safety is a top priority at Rooms To Go.

Patmos Chaise Lounge Recall
Please click here for important safety information about the Patmos Chaise Lounge Recall.

Company Information

Employment/Join Our Team
View open positions and apply to join our team.

Recycling
Learn more about our award winning recycling program.

History
Find out how Rooms To Go became America's #1 independent furniture retailers.

Community
See how Rooms To Go gives back.

Privacy
We care about protecting your safety and privacy - let us tell you how.

Terms of Use
Website specific policies and procedures.