Shaquille O’Neal Home Warranty
Shaquille O’Neal Home
Congratulations on the purchase of your new SHAQUILLE O’NEAL HOME mattress!
Your mattress has been made with the finest quality, care, craftsmanship and newest
technology to provide you with many years of restful and refreshing comfort and support.
OUR ASSURANCE OF QUALITY
SHAQUILLE O’NEAL HOME mattresses are made with the finest
care and quality of craftsmanship, providing you with years of
comfort and support. Sleep International, LLC warrants against
defects in workmanship and/or materials of your mattress. In the
unlikely event that service is required because of such defects
after purchase, your SHAQUILLE O’NEAL HOME mattress will be
repaired or replaced (at Sleep International. LLC’s option)
without charge, except for transportation costs. If you observe a
defect, please contact the retailer from whom you purchased
your mattress to file your claim. If the retailer cannot be
reached, file a claim at info@sleepintl.com. To successfully file a
warranty claim, proof of purchase must be provided (including
date of purchase) and tags must still be adhered to the mattress.
SLEEP INTERNATIONAL, LLC
WARRANTY
This warranty gives you specific legal rights, but you may
also have other rights, which vary from state to state. The
manufacturer warrants against defects in workmanship and
material of the mattress. In the unlikely event that service is
required because of such defects after purchase, your
SHAQUILLE O’NEAL HOME mattress will be repaired or
replaced (at Sleep International, LLC’s option) without charge,
except for transportation costs.
Please note: If identical materials are not available at time of
repair, the manufacturer reserves the right to substitute materials
of equal or better quality.
If service is required during the years covered by warranty (see
Warranty Schedule below) because of such defects, your
SHAQUILLE O’NEAL HOME mattress will be repaired or
replaced (at the manufacturer option) at a charge as shown in
the Warranty Schedule, plus transportation costs. If you observe
a defect, contact us at info@sleepintl.com to file a warranty
claim. Proof of purchase must be provided (including date of
purchase).
This warranty is given by Sleep International, LLC mattress
manufacturer whose name and address appear on the law label
attached to your SHAQUILLE O’NEAL HOME mattress. This
warranty is given only to the initial purchaser and is effective from
the date of purchase. This warranty shall be governed by the state
law and adjudicated in the state and local courts located in the
city and state where the mattress was manufactured.
The SHAQUILLE O’NEAL HOME Mattress Warranty does NOT
cover items not expressly listed in the above “Limited Warranty”
section, such as, but not confined to:
• Transportation and inspection costs.
• Bedding sold “as is”, or floor samples, or bedding purchased
from secondhand parties, non-retail establishments or received
as promotional item.
• Bedding height.
• Comfort preference.
• Replacement of another piece in a sleep set, unless it is also
defective.
• At some point your new sleep set may reveal normal body
impressions. These are to be expected as the product forms to
you.
• Body impressions or sagging that measures less than 1” on all
mattresses.
• Damage of the mattress due to misuse or abuse.
• Mattress damage due to an inappropriate foundation, bed base
or when an incorrect bed frame is used.
• Sheet fit.
• Mattress fabric cover is not under Warranty.
• Handles are for decorative purposes only and not covered under
the Warranty.
• Normal change in softness and recovery time associated with
memory foam and latex materials over time. This does not affect
the pressure relieving qualities of these materials.
• Fabric Stains, soiling, fluid penetration, tears or burns on
mattress or box spring.
• Zippered mattress cover damage due to improper care.
PLEASE NOTE
At first, your new SHAQUILLE O’NEAL HOME mattress may
feel firm in contrast to what you have been using, but within a
short period of time, you will become adjusted to the feel of a
properly supportive mattress.
Attached to every SHAQUILLE O’NEAL HOME mattress is a law
tag which includes a warranty code number.
To determine the terms of your warranty, match the warranty code
with the appropriate line in the warranty schedule. Law tags are
marked accordingly. “Exclusive of transportation and inspection
costs.” This warranty is for products that carry the specific
warranty codes listed.
DO’S AND DONT’S OF
BEDDING CARE
• DO rotate your mattress as needed to promote even wear.
• DO use an appropriate frame with center support or bed base
with center support on queen and king-size mattresses to ensure
validation of your warranty.
• DO let your new mattress “air” upon removal from its plastic
packaging. Discard the plastic wrapping on your mattress as soon
as possible; a child or pet can become entangled and suffocated.
• DO keep your bedding clean and use a mattress protector.
Stains, soiling, fluid penetration, or other signs of abuse will
void the warranty and make your mattress ineligible for repair
or replacement.
• DO replace the foundation when purchasing a new mattress to
provide the proper support for your new mattress.
• DO carry your mattress upright on its side. It is easier to handle
and less likely to damage the mattress. If you need to store your
mattress for an extended period, please store it flat.
• DO promptly dispose of old mattresses to avoid a fire hazard.
• DON’T use handles on the side of the mattress for anything
other than repositioning the mattress on it’s foundation. They are
not built for heavy lifting and will rip or tear if too much pressure is
applied.
• DON’T remove the law tag at the end of your mattress as this
has the identification needed to exercise your warranty rights.
• DON’T use cleaning fluids on your mattress. The chemicals may
damage some of the materials.
• DON’T allow your mattress to get wet. Any liquids, water or other
fluids may damage upholstery causing materials to compress.
Protect your mattress from water and other liquids with a
waterproof mattress protector.
PLEASE BE ADVISED:
YOUR NEW MATTRESS IS NOT FIRE-PROOF
Your new mattress meets fire safety standards issued by the U.S.
Consumer Product Safety Commission when used by itself or
with a foundation specified on the federal law tag attached to the
mattress. Compared to older mattresses, your new mattress will,
if ignited, burn more slowly and less intensely, giving you more
time to escape.
IN ORDER TO REDUCE THE RISK
OF FIRE:
• DO keep matches and lighters away from children.
• DO keep space heaters away from your bed or other flammable
items.
• DO follow all the manufacturers’ instructions and warnings.
• DON’T smoke in bed. This is a common cause of fatal fires.
• DON’T use candles on or around your bed.
• DON’T run electrical cords under your bed or trap them against
a wall.
Avoid placing lamps where they can fall on the bed.
IN CASE OF FIRE, EXIT AND THEN CALL 911
To facilitate any future customer service or warranty inquiries,
please keep a copy of this warranty card, all tags on your bedding
and the sales receipt. For complete warranty assistance, you
MUST have your receipt (not credit card payment receipt) and
your law tag. The law tag conveys your warranty rights, and the
sales receipt supports the original owner’s right to a warranty.
THANK YOU FOR YOUR PURCHASE
Sleep International, LLC
5223 16th Ave S.
Tampa, FL 33619
813-247-5337
info@sleepintl.com