Limited Edition Twin Mattress

Hard as a brick - don’t buy

I received the mattress the same one ordered that I had previously. This mattress came in extremely hard not like my previous one. I tried calling custom service on several occasions stayed on hold forever and could not speak to a real person..so I showed up in store. Very unpleasant staff with little to no custom service. I did escalate to speak to the manager because nothing was being done about this issue. Manager said he was going to talk to his regional about my poor product I received and that I requested a switch now so I’m not sleeping on an awful awful mattress for a month (trial period before switching.) He took down my number, he never called me back. That was over a week ago. The salesman that sold me the mattress told me I had 90 days to return it if I was unsatisfied because I asked that before purchasing. I didn’t want to get stuck with a $1,700 mattress I hated. I brought this to the managers attention and he denied that being a thing and told me that salesman had been “let go” which other staff told me that prior also. This is what I was sold and told.. it’s not my fault your salesman wasn’t honest and forthcoming about the policy. I’ve had an account here for years but I must say I will not be making any future purchases and do not recommend anyone does either. When I brought my concerns to the manager about poor customer service and the staff being unpleasant and not answering the phones he basically denied that was true. Overall awful product and experience.

Having a terrible time adjusting to mattress.

Love the mattress!

No me gusto mucho

Mistake delivery

Wrong mattress. Please pick it up soon.