Tatiana at Rooms To Go was honestly a lifesaver. I walked in a little overwhelmed, and she immediately made everything feel easy. She listened to what I wanted, didn’t rush me, and gave real, helpful advice without any pressure.She broke down the differences between options in a simple way, helped me find the best fit for my space and budget, and made sure I felt confident before deciding. You can tell she genuinely cares—she was patient, responsive, and on top of every detail. If you want someone who’s professional but also warm and truly helpful, ask for Tatiana.

Tatiana at Rooms To Go was professional, patient, and truly dedicated. She listened to what I needed, explained options clearly, helped me choose the best value, and stayed responsive throughout the process. Highly recommend her for a smooth, stress-free experience.Thank you Tatiana for you help.

Rooms to go sold me furniture that was infested with powder post beetles. Apparently, the furniture was not properly handled or treated and these bugs came into the house already living in the furniture where they lived for over a year, eating the wood until they became adults and ate their way out of the bed and into my home - see pics. My property was just fully renovated and every single piece of furniture and anything with wood including other furniture, cabinetry and even the framing is now at risk long term if this was to spread unknowingly as they are wood destroying insects that are very difficult and expensive to treat. The source was 100 confirmed to be the bed by their own people and 3rd party pest control. I removed it from the property myself immediately. Rooms to go then let it sit in my garage for 2 more days before evaluating it. I had to throw away tons of other items with any wood/ woven like materials in proximity to the furniture causing further financial loss. I have filed with the bbb and rooms to go has thus far giving me the run around. They did not even fully refund the furniture and shorted me the sales tax and delivery. I have lost an entire week of life cleaning this mess up and missed work, etc. as well as other property that was infested that I had to discard and they are liable as they sold goods that do not meet the minimum standard of merchantable. Do not recommend!!!!!