We are repeat customers. Dee answered all our questions and made the furniture purchase a pleasant experience.

I don't even know where to begin. This is hands down the worst and most disgusting experience I have ever had at a furniture store. I spent 11k here furnishing our new place. First off we ordered two mattresses, but they only gave us 1. The response was "oh my bad". Then they talked me into this motorized frame. However, it doesn't work with the Cindy Crawford bed they sold me. Their genius fix....remove the legs. The bed is now 9 feet tall and slides around like a slip and slide. I think rooms to go sponsors Shaq now as I saw signs of him in the store. Well my man Shaq is over 7 feet tall and he would not be able to climb in this bed. We need to invest in a ladder to get into bed. Lastly, they added 2 mattress protectors which we did not order. They have those on amazon for 20 bucks, so why would we pay 271 dollars for a mattress protector? The sales guy Spike snuck that in. I don't know how places like this stay in business. Maybe I just got the worst salesman of all time or something. I am shocked and more shocked at the 0 attempt to make anything right. From one veteran to another, we don't treat our own like that. You should be ashamed. If you walk into this store, double check, triple check and when you think you checked enough, do it all over again to be certain they aren't screwing you over.