I called the store a few days ago and was in contact with Jen . She was amazing .. sent me pictures of what I was interested in . The set was purchased by grandparents a few days later .. They also mentioned how amazing and helpful she was . She was knowledgeable and gave excellent customer service from the first interaction to the sale I couldn’t be present at with texts and pictures. Highly recommend her as your sale associatie if possible.

Great selection of beds! We were ready to buy regardless of pricing but Evelyn, a sales representative made everything possible to avoid a sale. Made us feel like we should not buy from rooms to go. Telling us shipping is not free when all i asked is if shipping available. Very disrespectful. Felt discriminated. Hopefully Rooms To Go addresses this issue.

I went in and knew what I wanted. Eric helped me and got me out in no time. The only complaint would be an almost two month wait time to get my items. We shall see how delivery goes.