Tunisa was an excellent sales person and the sole reason for me purchasing from Rooms To Go.

I always shop this location...Ahmed so friendly and makes all purchases so easy.

I had a terrible experience with RoomsToGo. We spent around $7,000 on a sectional couch and dining table. After completing the financing process and a hard credit pull, the salesperson told us that one part of the couch wouldn’t be available until November, something that should’ve been mentioned upfront. On delivery day, the team handled the furniture very poorly. They dragged the couch on the road and refused to remove their shoes, even after I explained that we have a baby and expensive floor mats. Customer service was rude and said it’s against their policy to remove shoes or wear booties, which is absurd. The right-side seat arrived damaged (likely from being dragged), and the delivery crew left my new cream-colored couch covered in black marks and fingerprints. They refused to clean it, so I had to do it myself. To make things worse, they delivered the wrong dining bench, shorter and in a different color and only later admitted that the correct one wasn’t in stock. They told me to keep the wrong one until the actual item was delivered. Even the replacement delivery was just as careless. Overall, this was one of the worst buying experiences I’ve ever had, poor communication, careless delivery, and zero accountability. I’ll never buy from RoomsToGo again and wouldn’t recommend them to anyone.