Update: Canceled my order due to the horrible customer service. Hi future RTG customer! From the start the customer experience that I have had from Rooms To Go has been the single worst one compared to any other furniture store. From pushy sales tactics in stores, to horrible online options for order management. I don't have a single good thing to say about them. If you have any respect for your personal finances and enjoy having visibility and the ability to manage them DO NOT finance anything here. Our sales representative stated that we should add more on to our order during their sale even though we expressed we were shopping around. The sales rep states we can ALWAYS edit our order prior to delivery and made it seem like a simple thing we can do. Unfortunately, when you buy from them in store they control everything, and you cant edit or manage the order what so ever. I have had to go in store three times now just to get items removed we no longer wanted to purchase. We even got an upset phone call from the rep bombarding us why we wanted to cancel an item. They are allowing the commission get to their heads rather than actually trying to maintain our business. We shared why we want to cancel and he scoffed in frustration, said "okay" and hung up. I canceled my tempurpedic mattress and now I have a random $300 charge on my order. I went in person to see what this was, as it was listed as a charge for a tempurpedic mattress meaning they are charging me for something I didn't even purchase. After expressing this to their unhelpful "customer service" they said they would credit my credit card the $300 plus $18 tax for this random charge. Suddenly a new order appeared on my app for $318.00. Then I looked at my credit card statement and it reflects a charge for $318.00 and then a credit for $318.00 meanwhile my original order still has a $300 charge!!! I called to express concerns, but of course no one was able to help and they have to call me back later to possibly correct it. I regret stepping foot in to this store. All they care about is sales and none of the reps are trained for customer care or have any idea how to address issues. They wait for people to walk in the door and stare you down like you're prey. If you find something you truly LOVE just go online and buy it yourself!! You will be more happy and honestly you will get the best PRICE. Also btw - they always have sales so don't get pressured to buy because the deal is ending! They will say anything to SELL an item. I'm still waiting to receive my order, with my experience so far I am sure that there will be more issues to come. THANKS RTG!!

We bought our lovely sofa-sectional here, Sergio was very nice, he listened to our needs and helped us with the transaction. He works so hard, family man, ask for Sergio. The store is Huge, we would definitely come here again for our furniture needs when we buy our house. They had lots of selections. We used to go to Ashley for most of our furnitures before in CA and NV but they didn't have the sofa we wanted so we came to Rooms to go, here in GA Rooms To Go is the Way To Go!

Easy to shop and plenty of furniture at hood prices and selection was good as well.