Worked with Ashley Ashe was extremely helpful and patient. Ended up purchasing two Storm 3.0 pillows. They seem very supportive- not too firm and not too soft! Can’t wait to purchase more things for my home

UPDATe to UPDate. Third attempt, at getting this right and they brought a new table. With damaged parts. Again. They have made me an offer that seems fair, but seems a few months too late. If the offer works out as advertised, I'll be back to update one last time. Adding one star for the attempt to make it work. More stars if it pans out UPDATE: Too bad there aren't negative stars. Received this response over a week ago. Emailed the provided address a couple days later. Received an auto reply saying that "Responding quickly is a priority for us.". Radio silence. Not that months later I'm surprised they're dragging their feet. Terrible experience. Purchased a table in October of last year. 3 different delivery dates. Chairs came on time, table did not. Finally in early March, that's right, 5 months later, the table was delivered. Except it is missing parts. Then they mail the parts, but they are not the right parts. At this point all I want is to return this table, but RTG will only offer an exchange. So I can wait on another backordered table? That may or may not be correctly put together or missing parts. For sure the remainder of the furniture I need will come from another retailer. Not that they care, but RTG has lost a customer over a table that is worth less than 10% of what I have spent with them, as I start over and work on buying all the different furniture I need for this house.

Stephanie was great! She was very helpful with our new Shaq couch and recliner purchase! The price was definitely better than other sofas we looked at at other furniture store with similar couches.