Horrible service with false promises by the customer service. We were there in ordered a couch in dining room table set. We were told that we will get a free chair for the dining room, but then we decided not to get the couch because it was too small for our house. So we just wanted the dining room set, but now they changed the price and added the delivery fee to the amount of the free chair that we we supposed to get free and now. Speaking with Keith he doesn't recall doing it. As well as Michelle the manager was being rude saying its not in the notes of the purchase. God bless that store I pray they dont have those people working there no more Because we won't be back Also Store manager listening to the recording for today my wife at 10:10 or 10:30am 9/8/26 to listen to how rude Michelle was one of your managers

Excellent customer service Ronnie B was great very helpful, friendly, kind thank you

(Translated by Google) Carlos provided excellent service; he was very efficient and patient with us. I highly recommend him. Ask for Carlos, the Dominican, at Rooms to Go in Osceola. (Original) Muy buen servicio de Carlos muy efeciente y paciente con nosotros, se los recomiendo, preguntar por Carlos el dominicano rooms to go de la osceola