Horrible experience!!! In 2024, my mom bought me a bed, a vanity, and a wardrobe. Everything was perfect at first; the saleswoman was very friendly when we were finalizing the order. She asked if we wanted the insurance—meaning if there was any damage, it would be covered—so we paid for it!!! My vanity got damaged out of nowhere; the wood turned black, even though it was supposed to be good quality. As for the wardrobe, I accidentally spilled some water on it; I dried it off, of course, but suddenly the wood started to go bad. The bed's wood was also of VERY POOR QUALITY!! My mom called the store for help, but they did nothing. My grandmother went to the store, and they did nothing. We all went together, and they told us they would call us back, but they never did. We went again, and they said they’d call, but you know what they finally told us? That the insurance wasn't valid and there was nothing they could do. So, we paid for it for nothing—it’s not fair. They don't care; they only pay attention if we keep insisting, but they just said it wasn't their problem. A very bad, horrible experience. I hope they change their rules, since we paid for three years of insurance only for it to be worthless. Horrible experience!!

I bought a mattress from them and the entire process was excellent. I particularly liked their tracking method of delivery. You pretty much stay informed as to the progress of delivery as you are assigned the position in their list of deliveries for the day and allows you to be alerted when yours is approaching. I have no qualms in doing business with them.

Have to say… I’ve had NEVER had an experience as formidable as this, my sales representative Crystal T. Is incredible and went way out of her way to make sure my wishes were fulfilled. I feel blessed.