Ordered basically a full house. Over 10k. Worked with Felix. Told him I would order one item online because it was coming directly from the vendor and would arrive before I moved into my new home. He pressured me into doing it anyways and said he would add into the comments so that it wouldn’t be delivered…. I was delivered 5 days before I was scheduled to move in.

I had an outstanding experience working with Johnny Díaz at Rooms To Go. From the moment we walked in, he made us feel welcome with his warm personality and genuine kindness. Johnny helped us purchase our mattresses, and his professionalism and extensive product knowledge made the entire process easy and stress-free. He took the time to explain all of our options, answered every question with patience, and provided honest recommendations based on our needs rather than trying to make a sale. His expertise gave us confidence that we were making the right decision, and we truly appreciate the guidance he provided. It’s rare to find someone who combines exceptional customer service with such a high level of professionalism and product knowledge. If you’re shopping at Rooms To Go, I highly recommend asking for Johnny Díaz. He goes above and beyond to make sure his customers leave happy and well-informed. Thank you, Johnny, for such an exceptional experience!

I was amazed at the selection of products. Kenneth knows more about their stuff than my wife